FAQs

WHAT IS THE BEST WAY TO START USING METRO BODYCARE SELF-CARE PRODUCTS?

We recommend starting with basic needs, perhaps a kit or two, or just go all in with the Whole Man Care Kit. It all depends on your style.

DO YOUR BODY CARE PRODUCTS CONTAIN NATURAL INGREDIENTS?

We believe that the term “Natural” can be vague or misleading. Our hybrid formulations utilize, contain, or are processed with plant and mineral-based ingredients whenever possible to improve, maintain, nourish and/or protect your body, hair, and skin, while providing value, safety, and efficacy.

ARE YOUR FACE CARE PRODUCTS SUITABLE FOR SENSITIVE SKIN?

Typically, yes, but always follow instructions, heed cautions, and test in a small inconspicuous area. Please check the product descriptions for more details.

WHY SHOULD I CARE ABOUT SELF-CARE?

We believe that self-care will improve your mood, your confidence, and your mental and physical health and wellbeing, while helping you look and feel your best.

HOW LONG DOES YOUR CONCEALER LAST ONCE APPLIED?

Our concealer palette is long-lasting and designed to stay put for up to 12 hours, ensuring you look your best throughout the day or for your video call. And no, it will not make you a “girl”.

I AM A MAN, WHY ON EARTH DO I NEED A CONCEALER PALETTE?

You might not, but when you get that nick, scratch, blemish, or pimple, and have an important meeting, date, party, or video call, you’ll be glad you do. It's also good for espionage.

I AM A MAN, WHY ON EARTH DO I NEED “SELF-CARE”?

Because you deserve it and want to become a better version of yourself. Men can use our products to relax, nourish, replenish, recover, repair, augment, elevate, and so much more.

WHY DOES 1% OF METRO BODY CARE® PRODUCT SALES GO TOWARD SUICIDE PREVENTION?

Unfortunately, suicide is a leading cause of death in men. The founder of METRO BODY CARE® was directly affected by a loved-one’s suicide, and many professionals believe that self-care and grooming routines can improve moods and mental and physical wellbeing. Grooming and self-care should never replace medical and/or psychiatric medicine, advice, or care, but self-care combines well with and complements these aspects.

DO YOU OFFER HAIR CARE PRODUCTS FOR ALL HAIR TYPES?

We offer a variety of hair care products suitable for different hair types, including dry, oily, curly, straight, thick, and thin hair.

WHAT PRODUCTS DO YOU RECOMMEND FOR ANTI-AGING?

Our face, skin, and body care products and kits include serums, creams, and masks enriched with antioxidants and vitamins to reduce the appearance of fine lines and wrinkles. Our hair products encourage and promote growth and strengthen hair. Our body care products aim to make you feel and look better.

ARE YOUR PRODUCTS CRUELTY-FREE?

Yes, our products are cruelty-free, and Metro Body Care will never test our products on live animals. Our team loves animals.

CAN I RETURN OR EXCHANGE APRODUCT IF I AM NOT SATISFIED?

We will do our best to rectify any problems and want to hear feedback from you so that we can improve. If you are not satisfied with your purchase, you may return it in accordance with our Return Policy. Products must be unopened and returned in their original condition and packaging within 30 Days. Please refer to our Return Policy for detailed instructions. The buyer is responsible for shipping charges. 

Refunds are subject to approval by METRO BODY CARE® and will be processed using the original payment method. Please allow a reasonable time for the refund to be processed. 

DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?

Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and offers.